Privacy Policy
Relay Assist respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information submitted through our website, forms, communications, and services.
Information We Collect
We may collect the following information when you submit a form, contact us, or use our services:
- Name
- Email address
- Phone number
- Business information
- Service inquiries and communication details
How We Use Your Information
We use collected information to:
- Respond to inquiries and support requests
- Provide AI call answering and automation services
- Send onboarding information and service updates
- Improve our services and customer experience
- Communicate regarding appointments and account activity
SMS Communications
By providing your phone number and opting in, you consent to receive SMS communications from Relay Assist regarding customer support, appointment scheduling, onboarding, service updates, missed call follow-ups, and business communications.
Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.
Text messaging originator opt-in data and consent will not be shared with any third parties for marketing purposes.
Information Sharing
Relay Assist does not sell, rent, or share your personal information with third parties for marketing purposes.
We may share information with trusted service providers only as necessary to operate our business and deliver services.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, misuse, or disclosure.
User Rights
Users may request access to, correction of, or deletion of their personal information at any time.
Users may opt out of SMS communications by replying STOP or request assistance by replying HELP.
Cookies & Tracking Technologies
Relay Assist may use cookies, analytics tools, and similar tracking technologies to improve website performance, analyze traffic, and enhance user experience.
These technologies may collect information such as browser type, device information, pages visited, and general website interaction data.
Users may disable cookies through their browser settings at any time.
Contact Information
If you have questions regarding this Privacy Policy, please contact:
Relay Assist
Website:
https://getrelayassist.com