Terms & Conditions | Relay Assist

Terms & Conditions

Effective Date: May 2026

These Terms & Conditions govern your use of Relay Assist services and website. By using our services, website, forms, or SMS communications, you agree to these terms.

Description of SMS Program

Relay Assist provides AI-powered business communication services including appointment scheduling, onboarding assistance, customer support, missed call follow-ups, lead response notifications, and service-related communications through SMS messaging.

SMS Messaging Terms

By opting in to receive SMS communications from Relay Assist, you consent to receive conversational and informational text messages regarding customer support, onboarding, appointment scheduling, reminders, service updates, and account-related communications.

Message frequency varies.

Message and data rates may apply.

Reply STOP to unsubscribe from SMS communications at any time.

Reply HELP for assistance.

Wireless carriers are not liable for delayed or undelivered messages.

Age Restriction

You must be at least 18 years old to use Relay Assist services or opt into SMS communications.

User Responsibilities

You agree to provide accurate and truthful information when using our services or submitting forms.

You are responsible for maintaining the confidentiality of any account information associated with our services.

Payments & Billing

Pricing, billing schedules, and service agreements will be outlined separately during onboarding and client setup.

Limitation of Liability

Relay Assist shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

Privacy Policy

Please review our Privacy Policy here:

https://getrelayassist.com/privacy-policy

Support Contact Information

For support regarding SMS communications or services, contact:

Relay Assist
Website: https://getrelayassist.com